FAQs
What If I Change My Mind?
That's ok! Request a cancellation within 24 hours of purchase and you will receive a full refund.
Not Quite What You Expected?
Unfortunately due to the product type, I don't accept returns or exchanges. However, if there's a problem with your order please contact me at sales@kaoribodyoils.com or via the contact form on the website and I'll do my best to rectify any issues.
How should I store my body oil?
To preserve the quality and extend shelf life, store your oil in a cool, dry place away from direct sunlight and heat. Always keep the cap tightly closed when not in use.
Are your products suitable for sensitive skin?
Yes. Our formulations use clean, plant-based ingredients and are free from harsh chemicals, making them gentle enough for most skin types including sensitive skin. However, we always recommend doing a patch test first.
Do you offer gift wrapping or notes?
At this time, we do not offer gift wrapping, but our packaging is elegant and ready to gift as is. If you’d like to include a personal note, feel free to leave a message at checkout and we’ll do our best to include it.